Reviews

My car has been serviced here 2 times and I will give give them 5 starts every time. Great customer service. the work is done properly the first time. They also make sure that you get your vehicle back fast. They have resources that will help you with payment arrangement Al in all, I will never have another mechanic shop service my car because Walt Egers service center has truly gained my trust. 5 stars to Joseph for your great help through this process. Keep up the Good Work.

I took my car in, because something was draining the battery. Also, I had them restore my headlights. The headlights came out great-they did a nice job. As far as the cause of my battery drain, they called and told me to pick the car up, because they could not figure out what was draining the battery-at least they are honest. I will have to take it somewhere else. Everybody was nice at Walt Eger's.

I cannot say enough great things about my experience with Walt Eger! From start to finish, the level of professionalism, attention to detail, and customer service was absolutely outstanding. I especially want to recognize James, who went above and beyond to make sure I was taken care of. He was extremely helpful, knowledgeable, courteous, and genuinely committed to providing an exceptional customer experience. It’s refreshing to deal with someone who truly values their customers and takes pride in their work. James is a tremendous asset to the Walt Eger team! Customer service like this is what separates a great business from the rest. I highly recommend Walt Eger and sincerely appreciate James for making my experience such a positive one. Five stars all the way! Keep up the outstanding work!

Jacinto was my state inspector and he was very professional and extremely helpful. He let me see exact what he was inspecting and made sure I was well taken care of. If you want someone who goes above and beyond, Jacinto is the guy!

Brakes were grinding. Got me in right away, changed oil also. Top notch people!

What a wonderful shop and very happy to find a place our family can bring their cars to. Top notch service from the beginning to end, thank you for taking great care of our car.

Walt Eger's Service Center truly came through for me when I needed them most! This summer, I was home for just a short time between family travels, with several important appointments scheduled, when I discovered my car had a dead battery and multiple warning lights flashing. One call to Walt Eger's and they took care of everything! They arranged to have my car towed from inside my garage to their Odenton location, personally came to pick me up, provided a loaner car so I could keep my appointments, and had my car repaired by the end of the day so I could make my five-hour drive back to family. Honest, fair, dependable, and truly willing to go above and beyond when you need them most. I am incredibly grateful for their exceptional service!

Always professional, no complaints!

We've been taking our cars to Walt Eger for five years, and we've never had anything but positive experiences. They're friendly, professional, and honest. We recommend them to everyone!

Just amazing service and customer service! They squeezed me in to the last appointment spot, despite having to show up 30min late, all while still finishing the shop build out. Mounted/balanced my tires (bonus that were okay mounting tires I brought in) and did a full inspection too Scott and Rob were awesome! Going over any services I should be looking at getting done in the future, as the inspection was being conducted. Very knowledgeable and honest about the services but, moreover just great down to earth guys that I had great time talking to.

I take all my three cars there, they always tell me what needs to be accomplished, and always honest. The price is average, and they always give you an inspection report. I base my repairs upon their recommendations but not during that day, I budget for the repairs as needed.

Had an oil change and some maintenance done on my 2016 kia Sorento I was very happy with the overall service Scott was great going over the digital inspection showing me exactly what is going on with my vehicle

Just a fantastic experience with them all around, every time. Worth any price differences you see. My car drives noticeably better every time I come in for an oil change, or other maintenance.

Great Fleet Service , providing Pick up service and/or rides back to work , can’t say enough

Highly recommend they had great reviews and that’s what entice me to go with them. I am here to add another great review. I’m pleased with my front end alignment.

Another great experience with Walt Eager’s Service Center! I went in needing an oil change and two new tires after finding large nails in the sidewalls. I was leaving the very next day for a 12-hour road trip, and the tires I needed initially weren’t expected to arrive until the following day. The team went above and beyond to locate the same tires elsewhere and get them that day so my vehicle would be road-ready and my trip could stay on schedule. They also provided me with a loaner car for a couple of hours, which allowed me to take care of a few things while my vehicle was being serviced. I can’t say enough about the level of service I received. They took what could have been a stressful situation and made sure everything was handled before I left town. That kind of customer service is hard to find these days. I would personally recommend Walt Eager’s Service Center to anyone looking for a place they can trust to take care of their vehicle and treat them right. They’ve definitely earned my business, and I wouldn’t hesitate to send my family or friends there. Five stars all the way!

Great service, great people and professional staff. Was great working with Jenn, highly recommend for your fleet needs.

Work was done quickly and accurately.

THE BEST experience. The free shuttle, honest and dedicated work, and the fact that they went out of their way to go the extra mile really left a lasting impression for me. Totally unexpected, but I love this place for that. I’ll be back here for EVERYTHING.

Trusted local mechanic. highly recommend. Helped my family very quickly when we were in a pinch. You can trust them!

THIS Is the place to take your vehicles if they need maintenance. Such a great team!

The team of experts here are very knowledgeable and professional. I’m pretty new to the area and they showed me a few places I could go get the parts I needed for maintenance. I look forward to coming back. Highly recommend

If I could give more than 5 stars I would! This was the best experience I’ve ever had at any mechanic. They were communicative, they were reasonably priced, and went above and beyond to help me when needed. Will be recommending to my friends and clients!

Professional, trustworthy and friendly car care! Written inspection report followed up by an easy to understand estimate in writing. Low pressure, just the facts to make an informed decision. Great to work with!

First time experience at Eger's. I bought a used certified 2023 F150 truck in VA and needed a Md inspection for tags and title. Eger's was able to promise next day service. The truck passed w/o any issues, not even wiperblades, etc. Service was prompt, friendly, honest and with complication. Price was appropriate. I will be back.

The customer service, ease of drop off/pick up, pricing, and actual service could not be better. We will only be getting our vehicles serviced here from now on.

great work by Joseph, Dave, and the team. had a/c compressor and rear shocks replaced, they worked hard to get my warranty to pay $2600 out of $3100 total.

I had to get my AC fixed in the heat of summer 2026. Bruce Spencer had his team take great care of me same day! Highly recommend!

Wonderful customer service. Very happy with the work we had done.

Once again Walt Eger's service center comes through with great customer care and quality service. Brought my 2007 Toyota Solara in for some AC service and with their courtesy multi point inspection they notified me of some other issues. I was able to review the report and determine which issues needed attention right away and which could wait most likely saving me from a break down on the road. Thanks again to the whole crew at Walt Egers.

I got a state safety inspection, they took care of it quickly and professionally. Was able to book the appointment online and they offered courtesy WiFi while I waited.

Love the service here!! Always consistent and reasonable!!

James and the team have all done such a phenomenal job with my Rogue! They have a strong online communication system and James takes the time to explain things to me in a way I can understand. I will only be bringing my car here—they can do it all and give exceptional customer service along the way!

Highly recommend! They did not disappoint, worked through the diagnosis to get to the root cause and did not overcharge. The customer service from James and Joe are unmatched, they should be proud to have you guys on the team. I have some other vehicles I will bring back fr regular maintenance and any future services. Just earned a permanent customer. The loaner was a convenient option as well.

Shop is very honest and professional. They always make sure they check things and if they see something they let you know so you will be safe on the road really great place to take my car.

Walt had been my go to car maintenance since they were located i severn. I trust them with my car.

Service was very speedy and efficient.

Great customer and vehicle service!

I can’t say enough good things about Walt Eger’s Service Center! They saved me a lot of money compared to the dealership I had been using. Not only were their prices much more reasonable, but they were also completely honest about what my car actually needed. The dealership told me there were several things wrong with my car, but Walt Eger’s Service Center thoroughly inspected it and found that many of those repairs weren’t needed at all. Their honesty and integrity gave me so much peace of mind. I’m incredibly grateful for their excellent service, fair pricing, and trustworthy staff. It’s refreshing to find a repair shop that truly puts its customers first. I’m so glad I came here, and I’ll definitely be returning for future service. Great people, outstanding customer service, and highly recommended!

Great job on my Audi q5. The staff is knowledgeable and customer friendly

Great service, reasonable price. Excellent feedback.

Seriously the best experience I’ve ever had at an auto shop. Coming from Delaware, I had no idea how Maryland inspections worked, and Sam and the two guys up front made the whole process so easy. They explained everything, were super nice, and really tried to save me money instead of adding on a bunch of unnecessary stuff. You can tell they actually care about their customers, which is so hard to find. I’ll definitely be coming back for anything my car needs from now on. So glad I found this place!