Severn Auto Repair

Walt's never disappoints. Honest. Thorough. Been coming for 28 yrs. Prices may seem a bit high, till you check around and ask a bit. They've never left a hold down clattering in the trunk, keep us on top of light bulbs etc, understand adjusting needs to budget has priorities.

I called about my coolant leaking from my vehicle and their team was able to service my vehicle, clearly explain what was going on, provide me a shuttle service, and they were extremely patient with explaining everything. That entire team is amazing and professional! Thank you all for the updates about my car and I will be returning soon for additional services. The front office is the best without a doubt!

Great

The whole team at Walt Eger's has been so nice to work with! I took my wife's car in and it had a bunch of things that needed to be done and the Walt Eger's crew gave me a full detailed report of everything and even told me what they recommended to be done now and what could wait which was so helpful. They didn't pressure me into anything and didn't try to sell me stuff I didn't need. I used to work on my own cars a lot (back when I had more free time..) so I understand what needs to be done and what doesn't and they were spot on in my opinion. Im taking all my cars to Walt Eger's from now on!

First time at Walt eger’s, for routine maintenance. Staff friendly and informative. Shuttle was helpful.

Great customer service. Explained all aspects fully and the pictures sent with the inspection was impressive - easy to see what they were talking about.

I want to specifically recognize the outstanding service we received from James at Walt Eager Service Center. His professionalism and superior customer service truly set the experience apart. From start to finish, James consistently kept us in the loop regarding our vehicle. He provided clear updates, explained everything thoroughly, and made sure we understood the status of the repairs every step of the way. That level of communication gave us complete confidence and peace of mind. What impressed us most was his attention to detail and efficiency our car was ready to go the moment we pulled up. That kind of preparation and respect for our time speaks volumes about his commitment to customer satisfaction. James exemplifies what exceptional service should look like. We truly appreciate his dedication and highly recommend working with him.

I cannot recommend Walt Eager Service Center highly enough. In an industry where trust means everything, this team stands out for their absolute honesty, professionalism, and commitment to doing what’s right for their customers. From the very beginning, they were transparent about what my vehicle truly needed versus what could wait. There was no upselling, no pressure — just straightforward, knowledgeable guidance rooted in integrity. They took the time to explain repairs clearly, answer every question thoroughly, and ensure I felt completely confident in the decisions being made. Their communication was exceptional, their workmanship was top-tier, and their customer service was second to none. It is rare to find a service center that combines technical expertise with genuine character and honesty the way Walt Eager does. If you are looking for a trustworthy, reliable, and customer-focused automotive service center, Walt Eager Service Center is the gold standard. I would confidently recommend them to anyone. Nick T.

I used W Eger years ago when I needed a repair on my old Yaris and they were wonderful. So I took my current Toyota vehicle in for oil change/maintenance and again good work. My husband and I really do appreciate them. We will be back.