I bought a travel trailer and needed a timely and thorough inspection to meet registration requirements in support of a 9 week venture to the West. Of particular importance was to have a thorough inspection as this box on wheels will be my and my families home for up to 4 months a year while covering thousands of miles. I scheduled the inspection while in South Dakota and management was anticipating my arrival on the appointment date 7 days later. I will say that I have never received such excellent service as the inspection performed by Jacinto was conducted as scheduled and revealed numerous safety issues including damaged brake drums, shoes, springs and wiring. Each deficiency was clearly identified and I was able to work with Jacinto who coached me through the repair process so I was able to get a passing inspection report by performing all repairs myself saving time and money. Jacinto was a pleasure to work with and not surprisingly was clearly a mentor to some of the lesser experienced techs.
Hi Bill, Everything about this and your journey sounds like a cool story. So glad Junior could assist and you are right, he's a keeper!!! Thank you for sharing this great review and acknowledging our team's commitment. SAFE travels indeed for you and your family. :-)
- Walt Eger's Service Center